• Most websites use cookies to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).
  • Cookies do many different things. They allow you to navigate between website pages efficiently, store your preferences and generally improving your experience of any website. Cookies make the interaction between you and the website faster and easier.
  • When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Whats in a cookie?

  • A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what is in your shopping basket.

What to do if you do not want cookies to be set

  • Some people find the idea of a website storing information on their computer or mobile device intrusive, particularly when this information is stored and used by a third party without them knowing.
  • Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.

How can I control cookies?

  • If you do not want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.
  • If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings. You may wish to visit which contains comprehensive information on how to do this on a wide variety of desktop browsers.

How Walking the Talk uses cookies

    • When you visit the Walking the Talk website, you will be prompted to give your explicit consent (pop-up - Accept) to store cookies on your computer. You can decline the cookies (do not click Accept on the pop-up), and if you accepted the cookies and would like to remove them, you need to clear your browser. You can find more information on enabling, disabling and deleting cookies in the instructions and in your browser’s Help tab. We use the following cookies:
    • Permanent cookies
      Permanent cookies help us to recognise you each time you visit our website, so that the website can be presented in line with your preferences and settings. Also, if you give permission for cookies to be used, this is itself saved by means of a cookie. This means you do not have to re-enter your preferences, which saves time and guarantees a better user experience. You can disable permanent cookies in the settings of your web browser.
    • Session cookies
      Session cookies allow us to see which parts of the website you viewed during your visit. This helps us tailor our website to the surfing behavior or our visitors. These cookies are automatically deleted when you restart your browser. 
    • Google Analytics
      Our website stores cookies from Google as part of the Google Analytics service. We use this service to keep track of how visitors use our website. Google may provide this information to third parties if it is legally required to do so or if the parties process this information on Google’s behalf. We have no influence over this. We have authorised Google to use these analytics for other Google services.
    • Facebook, Twitter and other external companies
      Our website has buttons that allow you to ‘like’ or share webpages on social networks like Facebook or Twitter. These buttons work using strings of code generated by the social networks, which are then used to store cookies on your computer. We have no influence over this process. Please read the privacy policies of Facebook, LinkedIn, Google+ and Twitter (which are subject to regular changes) to find out how they use the personal information they collect with these cookies. The information they collect is anonymized as far as possible. It is transferred to and stored by Twitter, Facebook, Google+ and LinkedIn on servers in the United States. These companies must adhere to the Safe Harbor principles and are registered in the Safe Harbor programme of the US Department of Commerce. This ensures an adequate level of protection when processing any personal information.
Cookie Name Description & Purpose Persistence More information
Google analytics __utma These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. 30 minutes More information about Google’s privacy policy
__utmb 30 minutes
__utmc End of session
__utmz 6 months
Hubspot         __htsc  These cookies are set in a visitor’s browser.          2 years More information about Hubspot cookies         

 10 years

_hssc  30 min 
_hssrc  End of session 
_hs_opt_out 2 years 
 _hs_do_not_track 2 years 
 _hs_testcookie End of session 
 hsPagesViewedThisSession End of session 
 messagesUtk Set based on chat history 


Blocking cookies

    • Most browsers allow you to refuse to accept cookies; for example:
    • in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
    • in Firefox (version 59) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
    • in Chrome (version 65), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Allow sites to save and read cookie data (recommended)" under the "Cookies" heading.
    • In Edge (version 41) you can block cookies by clicking on the 3-dotted ‘More’ link to open Settings, Scroll down and click on “View Advanced Settings”, again scroll down till you see the setting for Cookies, when here, from the 3 options, select one, Block all Cookie Block only third party cookies, Don’t block cookies.
    • In Safari (version 11) choose “Preferences”, “Privacy” and select from the options.
      Blocking all cookies will have a negative impact upon the usability of many websites.
    • If you block cookies, you will not be able to use all the features on our website.

Deleting cookies

  • You can delete cookies already stored on your computer; for example:
  • Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so here).
    in Firefox (version 59), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and
  • in Chrome (version 65), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".
  • In Edge (version 41) you can find instructions here
  • In Safari (version 11) you can find instructions here