WHAT WE DO

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We work with you to identify the business challenges you face and what’s causing them at the culture level to determine the solution most suited to your specific requirements. Your cultural needs are unique. We think your solutions should be too.

We provide end-to-end bespoke culture solutions, as well as stand-alone products and services to accelerate your culture transformation and achieve your business imperative.

  • Assessing your culture
  • Why assess your culture?

    You want an overall picture of the culture you have. You want to be able to describe it for the whole organisation and draw comparisons between different business units or divisions. Our Culture Insights Survey gives you rich demographic data of your culture and of 70 behaviours at play every day.

    You need a deeper understanding of the behaviours at play and what’s driving them. You know that there is more than meets the eye. You want to identify the levers for change in the mindsets of your people. Our unique, proprietary DISCOVER Culture Diagnostic gives you everything you need to know about why your culture is the way it is and enables you to put an action plan in place.

  • Defining your culture
  • You are clear on the strategic priorities for your business but are not sure about what kind of culture you need to deliver on your strategy. Our Target Culture Mapping programme is a half-day workshop with your top team that creates alignment of leaders around the cultural attributes you need to fully enable your strategy.

  • Transforming your culture
  • Your business environment is changing. Maybe you have a new leader. Maybe you have determined that you need to move from a technology focus to customer-centricity? Our end-to-end culture transformation methodology gives you the confidence that your culture will change fast and in a sustainable way. Please contact us to find out more about our end-to-end culture transformation methodology.

  • Creating your culture plan
  • Why create a Culture Plan? Because culture is another enabler of your business, like Finance, Procurement, Legal or Human Resources.

    You need a plan to make sure you are driving the right activities and the right outcomes, and that you are measuring progress. Our unique methodology has been designed to help you develop your Culture Plan in six weeks, complete with governance and metrics.

  • Measuring your culture
  • To select the right tool and approach to measure culture, the first question you need to ask yourself is, “Why do we want to measure culture?”  

    There are three main reasons why you may want to measure culture:

    UNDERSTAND culture - You want a snapshot of all the dimensions of your culture. You want to be able to describe it for the whole organisation and draw comparisons between different business units or divisions. Our Culture Insights Survey gives you rich demographic data of 70 behaviours at play in your business. CCI can also be used to re-test your culture.

    DIAGNOSE culture - You need to deep-dive on what is going on in your culture If you can describe your culture but don’t know what drives it, your interventions will be generic and scattered. Our unique, proprietary Discover Culture Diagnostic gives you everything you need to know about why your culture is the way it is, so that you can put an action plan in place.

    TRACK culture - You have identified your target culture and want to measure your progress over time. Our Pulse Survey gives you a regular measure of progress on the adoption of the target behaviours in your leaders, managers and employees. Our Habi Nudge online tool is a personal and team development tool that helps people build new habits centred on a chosen pattern of behaviour.
  • Developing your top team
  • Culture is led from the top, so you need your top leaders aligned in order to lead the culture of your organisation in a coherent and powerful way. You also need each member of the top team to role model the behaviours you want to see in the rest of the organisation. Our top team development approach addresses both the high-performing and culture role modelling components of the team.

    Please contact us to find out more.

  • Developing your culture leadership
  • Culture is created by the “walk” of your leaders, by what they do; not by what they say. Building leaders as culture role models and starting the important shift in mindset and behaviours in the broad leadership of your organisation is a priority area. Our Leading by Example methodology equips leaders with the tools and capability to understand how they impact culture and the extent to which they are role modelling it or not. We support them to shift their personal behaviour in line with your target.

  • Getting your middle managers on board
  • The “middle” of your organisation is where a lot of things happen. This is where your strategy gets executed day-in, day-out. This is also where resistance to change can appear and change programmes get stuck. Our Middle Manager Activation supports your middle-managers through the journey and turns them into positive agents of change.

  • Training your people in new ways of doing things
  • To achieve the tipping point for culture transformation, both top-down and bottom-up pressure for change is required. Our behavioural change programs take participants to a deeper level, helping individuals identify their self-limiting beliefs and reframing them to be able to change their behaviour fast.

    Our program are interactive, energising, reflective and focused. They can be delivered 100% virtually or face-to-face. We can build a specific program for the behaviours you want to shift or you can select one from our off-the-shelf offerings. Our most successful behavioural change programmes are our Walking with Accountability program and our Walking with Agility program.

  • Auditing your culture
  • You’ve been working on your culture for a few months or years and are not achieving expected results. Why are people not changing behaviour? Why are they resisting the change? What levers for change are you not using? Our Culture Audit assesses the effectiveness of your culture strategy and identifies the levers you need to pull in relation to your behaviours, systems and symbols to get your culture journey back on track.

  • Building culture management capability in your people
  • We don’t give you food, we teach you to fish. The last thing you need is for your culture to stall once the consultants are gone. Our HR / OD Capability Build Program is a training program that teaches your team to lead, manage and support culture.