Culture describes the patterns of behaviour that are encouraged, discouraged, or tolerated within your company. Our end-to-end cultural change management solutions are designed to help your business wherever you are on your journey.
We work with you to identify the business challenges you face and what’s causing them at the culture level to determine the products and services most suited to your specific requirements. Your cultural needs are unique. We think your solutions should be too.
We provide end-to-end bespoke corporate culture products and services, as well as stand-alone products to accelerate your culture transformation and achieve your business imperative.
Why assess your culture?
Get an overall picture of the culture you have. You want to be able to describe it for the whole organisation and draw comparisons between different business units or divisions. Our Culture Insights Survey gives you rich demographic data of your culture and of 80+ behaviours at play every day.
You need a deeper understanding of the behaviours at play and what’s driving them. You know that there is more than meets the eye; y. You want to identify the levers for change in the mindsets of your people. Our unique, proprietary Discover Deep Dive Culture Diagnostic gives you everything you need to know about why your culture is the way it is. This then and enables you to put an action plan in place.
You are clear on the strategic priorities for your business but are not sure about what kind of culture you need to deliver on your strategy. Our Target Culture Mapping program is a half-day workshop with your top team that creates alignment of leaders around the cultural attributes you need to fully enable your strategy.
Your business environment is changing. Maybe you need to move from a technology focus to a customer focus? Our end-to-end culture transformation methodology gives you the confidence that your culture will change fast and in a sustainable way. Please contact us to find out more about our end-to-end culture transformation methodology.
Why create a Culture Plan? Because culture is another enabler of your business, like Finance, Procurement, Legal or Human Resources.
You need a plan to make sure you are driving the right activities and the right outcomes, and that you are measuring progress. Our unique methodology has been designed to help you develop your Culture Plan in six weeks, complete with governance and metrics.
To select the right tool and approach to measure culture, the first question you need to ask yourself is, “Why do we want to measure culture?”
There are three main reasons why you may want to measure culture:
You want a comprehensive overview of all the dimensions of your culture. This will help to describe it for the whole organisation and draw comparisons between different business units or divisions.
Our Culture Insights Survey gives you rich demographic data of 80+ behaviours at play in your business. It can also be used to re-test your culture.
You need to deep-dive to learn what is going on in your culture. –
If you can describe your culture but don’t know what drives it, your interventions will be generic and scattered. Our unique, proprietary Discover Culture Diagnostic gives you everything you need to know about why your culture is the way it is, so that you can put an action plan in place.
- You have identified your target culture and want to measure your progress over time.
Our Pulse Survey gives you a regular measure of progress on the adoption of the target behaviours in your leaders, managers and employees. Our Habi Nudge online tool is a personal and team development tool that helps people build new habits centred on a chosen pattern of behaviour.
Culture is led from the top, so you need your top leaders aligned in order to lead the culture of your organisation in a coherent and powerful way. You also need each member of the top team to act as role models for the behaviours you want to see in the rest of the organisation.
Our top team development approach addresses both the high-performing and culture role modelling components of the team.
Please contact us to find out more.
Culture is created by the “walk” of your leaders:, by what they do; not by what they say. Building leaders as culture role models and starting the important shift in mindset and behaviours in the broad leadership of your organisation is a priority area.
Our Leading by Example methodology equips leaders with the tools and capability to understand how they impact culture and whether, and to what extent, they are acting as role models. We support them to shift their personal behaviour in line with your target.
The “middle” of your organisation is where a lot of things happen. This is where your strategy gets executed day-in, day-out. This is also where resistance to change can appear and change programmes get stuck.
Our Middle Manager Activation supports your middle-managers through the journey and turns them into positive agents of change.
To achieve the tipping point for culture transformation, both top-down and bottom-up pressure for change is required. Our behavioural change programs take participants to a deeper level, helping individuals identify their self-limiting beliefs and reframing them to be able to change their behaviour fast.
Our programs are interactive, energising, reflective and focused. They can be delivered 100% virtually or face-to-face. We can build a specific program for the behaviours you want to shift or you can select one from our off-the-shelf offerings.
Our most successful behavioural change programs are our Walking with Accountability program and our Walking with Agility program.
Once you have established your culture, do not just leave it as it is. There is always room for growth and it is important to regularly monitor and adapt your culture to meet the needs of your organisation. Measuring your progress is the key to improvement; best practices include:
We don’t give you food, we teach you to fish. The last thing you need is for your culture to stall once the consultants are gone. Our HR / OD Capability Build Program is a training program that teaches your team to lead, manage and support culture.
You’ve been working on your culture for a few months or years and are not achieving expected results. Why are people not changing behaviour? Why are they resisting the change? What levers for change are you not using?
Our Culture Audit assesses the effectiveness of your culture strategy and identifies the levers you need to pull in relation to your behaviours, systems and symbols to get your culture journey back on track.
Contact our Culture Consultants. Get in touch with us to learn more about our organisational culture consultancy services and how you can re-shape your company dynamic for the better.