UK GAMING INDUSTRY CASE STUDY

The biggest success is seeing customer engagement, hearing straight from the customers mouth what’s really impacting them and how they feel. This is something we’ve really lacked in the past because that wasn’t our responsibility but now it’s everyone’s responsibility to see how their work impacts customers and what they can do better.”

I would push a couple of sessions previously until I have space to come up with the proper answers, as I would worry that I needed to have all the answers, whereas now I know that the answers will be from everyone.”

This program brought people closer. We as one cohort, went together through the same exercises and shared the same learnings. We understand agile better and are more aligned with each other and with agile transformation."

The biggest learning for me was to keep on learning! It's really important to take a break from a well-established routine and try new things such as letting go of perfectionism, embracing the unknown and implementing the bigger change via small habits that stick."

My biggest aha from this program is that Agile is a mindset, it’s not just a set of rules. We can take one step at a time to change the mindset and reach our goals."