With a strong results orientation our US-based IT services client had been a market leader in their industry. With the acquisition of a large European business and changing market dynamics, the leadership were motivated to create a more collaborative and customer-centric organization. With the onset of COVID the integration of these entities and shifting their habits was proving challenging.
Walking the Talk were asked to conduct an in-depth diagnosis of the culture attributes across the 2 businesses, and to create a global culture blueprint that would unite them as one team and accelerate performance towards shared culture goals.
A Leading by Example program for senior leaders and activation sprints for vertical teams accelerated the adoption and activation of global values and behaviors.
The roadmap to global culture transformation required 2 phases:
1.Creating a global culture blueprint
2. Activating global values and behaviors
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