Why culture is linked to great performance. So often earnings and the financial performance of companies take priority over the perceived soft issues in the organisation. Michael Cameron, GPT talks about this fundamental flaw in thinking, without the right culture you will never get the right performance.
Watch Carolyn Taylors talk at Conscious Capitalism Australia. Carolyn shares invaluable insights gained from decades of working with large organisations in the area of cultural change. With a key focus on making culture 'do-able', Carolyn puts a practical, pragmatic framework around what many organisations would call the 'soft stuff'.
Zappos, a US on-line retailer, has built its success based on extraordinary customer service. Here, Tony Hsieh, CEO of Zappos describes how he learnt from bad experiences he had early in his career, and built his company with crystal clear beliefs and principles. Zappos has recently been acquired by Amazon. Watch this space on how two great organisations manage their merger.
With Carolyn Taylor, author of the book 'Walking the Talk: Building a Culture for Success'.
CEO Nigel Dews of Vodafone Hutchison Australia speak about Carolyn Taylor's impact during an annual leadership event
Carolyn Taylor presents highlights from her book Walking the Talk: Building a Culture for Success. Visit her blog on our website here