Welcome to the Walking the Talk Resource Hub

The Walking the Talk Resource Hub is a comprehensive online directory of Culture Transformation resources.

At Walking the Talk we pride ourselves in the services we provide to our clients and the value we bring to their businesses. Some of our customers have shared their own stories of overcoming culture challenges through our products and services in our case studies

Our comprehensive collection of white papers and research reports deliver trends, observations and predictions about all aspects of corporate culture and provide you with  a wealth of information on how to address problems with your organisational culture. 

Walking the Talk's eBooks series provide insights and practical advice on effective culture management. 

Download the resources below: 

WTT Master logo Culture made do-able 150924-4.jpg
SA Water is a wholly owned Government Corporation, established in 1995, with accountability to a Government Minister who appoints the Board.
Topic: Case Studies | Utility
SA Water has made an astonishing transformation. In our experience there are few organisations that have been working on their culture in such a positive manner for so long.
Case Studies Utility
Landing page.png
Topic: Case Studies | Telecoms
Walking the Talk ran a series of workshops with the Executive Team over an 18-month period, systematically examining their personal behaviour, as well as symbolic 
Case Studies Telecoms
Landing page.png
Topic: Case Studies | Government
For years this organisation has successfully provided some of the fundamental infrastructure services required by the community to go about its daily life.
Case Studies Government
Landing page.png
Topic: Case Studies | Insurance
Walking the Talk was chosen out of a selection of consultants, because our culture management and leadership methodology showed the end-to-end solution needed to successfully change the organisations culture.
Case Studies Insurance
Itau needed to put in place a more structured approach which would ensure that they would be able to sustain what was great about their culture.
Topic: Case Studies | Financial
Maintaining customer centricity & ethical values in the face of an acquisition & rapid growth.
Case Studies Financial
Landing page.png
Topic: Case Studies | Property Management
GPT is one of Australia's largest diversified listed property groups. The Group’s 40-year history of success was jeopardised by a loss of strategic clarity of global financial crisis.
Case Studies Property Management
Landing page.png
Topic: Case Studies | Healthcare
IRT Group is one of Australia’s largest community-owned providers of seniors’ lifestyle & care.
Case Studies Healthcare
Culture transformation case study for UK bank
Topic: Case Studies | Financial

Culture was not a new concept to our client, in fact part of the challenge for the UK bank was bringing together culture goals from a number of sources and aligning that with what they wanted to achieve.

Case Studies Financial
Landing page.png
Topic: Case Studies | Financial
We worked with a joint Barclays/Absa client team to establish the leadership and cultural conditions for success of this transaction.
Case Studies Financial
Landing page.png
Topic: Case Studies | Telecoms
This case study follows the cultural management process of 3UK, a British telecommunications company, focused on rapidly emerging 3G mobile internet services, for the years 2007- 2011.
Case Studies Telecoms
Defined Business Imperative & Target Culture Process
Topic: Case Studies | Steel
Our client is one of the world’s leading companies of steel production and employs over 45,000 people globally.
Case Studies Steel
Airservices was facing an unusually large number of challenges when it approached Walking the Talk.
Topic: Case Studies | Airlines
The organisation realised that it needed to do things differently in order to successfully meet those challenges, as the existing culture was either slowing down the change process or making it very hard.
Case Studies Airlines
Reflections has been designed to provide you with some insights regarding the world of organisational culture, and offers ideas and practical examples of how you can make culture work for you and your organisation.
Topic: Ebooks | Change

The eBook contains a series of articles from Walking the Talk Executive Chair Carolyn Taylor.

Ebooks Change
How to measure behaviour change
Topic: Ebooks | Measurement
One of the most difficult and interesting questions that we at Walking the Talk get asked by our clients is how to measure behaviour change.
Ebooks Measurement
Landing page.png
Topic: Ebooks | Engagement
The Engagement eBook contains a series of articles, with insights and practical advice on how organisations can use culture to improve engagement from Walking the Talk. 
Ebooks Engagement
Landing page.png
Topic: Ebooks | Innovation
The Innovation eBook contains a series of articles, with insights and practical advice on how organisations can create innovative cultures.
Ebooks Innovation
Landing page.png
Topic: Ebooks | Culture Management
The Leading Culture eBook contains a series of articles, with insights and practical advice on how leaders can initiate culture transformation in organisations
Ebooks Culture Management
Landing page.png
Topic: Ebooks | Mergers

The eBook contains a series of articles, with insights and practical advice on how to drive M&A success through effective culture management. 

Ebooks Mergers
Landing page.png
Topic: Ebooks | Empowerment
The Empowerment eBook contains a series of articles, with insights and practical advice on how organisations can create and maintain empowerment in organisations
Ebooks Empowerment
Landing page.png
Topic: Ebooks | Speaking Up

Most cultures don't encourage people to speak up. Speak up: your culture's health depends on it

Ebooks Speaking Up
Landing page.png
Topic: Ebooks | Behaviour

Behaviour management is a process that guides people to change their actions within a specific context. It is usually used to change negative behaviours and habits.

Ebooks Behaviour
Landing page.png
Topic: White Paper | Measurement

In order to manage culture, you need to know precisely what culture is, how it works, how to measure it and how to improve it. 

White Paper Measurement
Where is the balance between personal responsibility of employees and the responsibility of leaders lies?
Topic: Reports | Behaviour
This research explores the balance between leadership and employee responsibility. 
Reports Behaviour
Landing page.png
Topic: Reports | Investment
To what extent does culture influence the views of investors within the investment community?
Reports Investment
Achievement Culture
Topic: White Paper | Achievement
Imagine a world where everyone did what they said they would do, when they said they would do it. Imagine a world where promises were made consciously – and kept!
White Paper Achievement
The role of leadership in major change process
Topic: White Paper | Change
The purpose of this paper is to assist leaders to predict, recognise and manage well each phase so that the change process objectives are achieved, and in the shortest possible time.
White Paper Change
Culture is created as a result of the message employees receive about how to behave around here.
Topic: White Paper | Change
Culture – far from being the soft and fluffy thing that makes employees feel good – is a major contributor to performance.
White Paper Change
Individual leadership development needs to be supported by culture change.
Topic: White Paper | Sustainability
What kind of culture supports the sustainability strategy, and how is that culture developed?
White Paper Sustainability
Landing page.png
Topic: White Paper | Diversity
Diversity brings a difference in experience and perspective that can deliver positive results.
White Paper Diversity
Plan and manage the human dimensions
Topic: White Paper | Mergers
Mergers are a unique situation culturally. During a merger or acquisition you have to manage culture in a different way.
White Paper Mergers
White paper on the effect artificial intelligence on company culture
Topic: White Paper | Innovation
Artificial Intelligence (AI) is poised to become one of the most important business disruptors of our times. But what exactly is AI and what impact will it have on organisational culture?
White Paper Innovation
Landing page.png
Topic: Change | Series
Our Culture Design series provides you with valuable insights into how you can define your culture strategy. 
Change Series