When we met them in September 2018, our client was at a transition point. They had merged in 2015, and now, with a new EMEA CEO and CTO in place, they set their sights on a new operating model that required product discovery, innovation and collective ways of working to set them up for growth. They had learned from their merger experience that their current culture would not carry the organisation to where they needed to be in the future.
There were worries that culture is fluffy, will be vague, drawn-out and navel-gazing but those were all unfounded."
Our business is very data-driven and so the research and pragmatic methodology has landed really well.”
It was like they had X-ray vision. They engaged everyone at speed…a really easy partnership with positive outcomes and meaningful results.’’