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Innovation: How Honda ‘kicks out the ladder’

Wednesday, September 1, 2010 by Carolyn Taylor. Posted in: Innovation, Uncategorized

There is always a challenge for leaders to learn the specific management techniques and behaviors they can adopt in order to build the culture they want.  You’ve defined your target culture, innovation is one of your top priorities, now what do you actually have to DO as a leader?
I found a good video made by [...]

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Successful companies build strong internal culture capability

Friday, August 20, 2010 by Carolyn Taylor. Posted in: Culture planning, HR Role

In my many years of consulting to organizations who are actively managing their culture I discovered an unexpected fact.  The organizations who were doing it best were doing it with only limited external help, or none at all.  This was an uncomfortable truth, in the days where I worked for companies which made their money [...]

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Why customers feel bullied

Sunday, August 1, 2010 by Carolyn Taylor. Posted in: Customer-Centric, Leadership, Values

A recent study cited in the New York Times has shown that school children, if left without influence, tend towards bullying and other selfish behavior.  And conversely, that it is quite possible to instil in a school values of teamwork, tolerance and support for each other.  This study concluded that values have to be, and [...]

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The values hierarchy

Tuesday, July 13, 2010 by Carolyn Taylor. Posted in: Uncategorized, Values

We use a great exercise in one our training programs in which participants select and then rank their own values.  The ranking process is the part I like the most.  I have found that it is the HIERARCHY of values which is the strongest determinant of an individual’s behavior, and that of an organization.  Most [...]

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5 essentials to build a team culture

Tuesday, June 29, 2010 by Carolyn Taylor. Posted in: Leadership team, One-Team, Uncategorized, team culture

I could really not let this whole month go by without a reference to the World Cup.   My sister-in-law tells me that what you need as a woman in business is to develop two very good sentences on every sporting topic.  To introduce this blog I offer you mine on soccer.
As I watch different teams [...]

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In Portuguese – Cultura: é agora e somos nós

Thursday, June 17, 2010 by Carolyn Taylor. Posted in: Uncategorized

Today we launched our company in Brazil.  In celebration, I offer a blog in Portuguese for the many people who are showing interest.
Escrevi um blog no início do ano e volto a publicar uma versão atualizada, pois hoje vi um artigo publicado  na “Fast Company” , que enfatiza pontos valiosos. Quando escrevi eu estava visualizando [...]

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Culture: It’s now and it’s our role

Wednesday, June 16, 2010 by Carolyn Taylor. Posted in: HR Role, Talent management

I wrote a blog at the beginning of the year and I want to re-post an updated version today having seen an article in Fast Company which made some valuable points.  When I wrote I was visioning the future.  Since we launched our new products into the market, which train HR professionals how to lead, [...]

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The future of leadership

Tuesday, June 8, 2010 by Carolyn Taylor. Posted in: Customer-Centric, Mergers, One-Team, Uncategorized

How much more comfortable do most leaders feel doing the task side of their role, in preference to the human and cultural one?  So often I watch leaders spending a huge amount of time focussed on the slides they are going to present in a meeting, rather then reflecting on the key personal message they [...]

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3 steps to show you are serious about culture

Monday, May 31, 2010 by Carolyn Taylor. Posted in: Leadership team, Symbols, Uncategorized

Are you a leader determined to change some elements of the culture of your business or team?
Or an HR professional who has been given the job of ‘making culture happen’?
Or a consultant wanting to give good advice to your client on getting traction on culture?
Here are some tips on how to get people’s attention and [...]

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Why an effective culture counts more than a good one

Sunday, May 23, 2010 by Carolyn Taylor. Posted in: Achievement, People-First, Uncategorized

I became engaged in a valuable conversation this week with a wise consultant during an accreditation I was running with a group who want to become partners of Walking the Talk.  She pointed out that I often used the word ‘good’ to describe a certain type of culture, and suggested that ‘effective’ might be better.  [...]

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